At Gianna Light, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you place an order or engage with our website, we collect the following types of personal information:
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Personal Identification Information: Name, address, phone number, and email address.
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Order Information: Product details, quantity, delivery address, and any other data necessary for processing your order.
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Payment Information: We only offer Cash on Delivery (COD), so we do not store any credit card or other payment-related details. Payment is collected at the time of delivery.
2. How We Use Your Information
The information we collect is used for the following purposes:
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Order Processing: To fulfill and deliver your orders efficiently.
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Customer Service: To respond to inquiries, resolve issues, and improve your experience with us.
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Marketing: We may use your contact information to send you updates about our products, special offers, and promotions. You can opt out of marketing communications at any time.
3. How We Protect Your Information
We implement industry-standard security measures to ensure that your personal information is secure. However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee absolute security.
4. Opt-Out Instructions
If you no longer wish to receive promotional emails, newsletters, or marketing materials, you may opt out by following these instructions:
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Email Opt-Out: You can click on the unsubscribe link provided in any marketing email we send you.
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Contact Us: Alternatively, you can contact our customer service team directly through our contact details on the website, requesting to opt out from future marketing communications.
Once you opt out, we will make every effort to remove your contact information from our marketing lists within a reasonable time frame.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting obligations.
6. Changes to This Privacy Policy
Gianna Light reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at [email protected].