Welcome to Gianna Light. Please read these Terms and Conditions carefully before using our services. By placing an order with us, you agree to be bound by the following terms.
1. General
Gianna Light provides photography equipment for individual and professional use. By accessing or using our products and services, you confirm that you are legally capable of entering into a binding agreement.
2. Orders
All orders are subject to availability and confirmation. Once your order is placed, you will receive a confirmation message. We reserve the right to cancel or refuse any order for reasons including product availability, errors in pricing or product information, or suspicious activity.
3. Payment
We currently offer cash on delivery as our exclusive payment method. Customers are expected to make full payment upon receiving the product. Failure to pay at the time of delivery may result in the cancellation of future orders.
4. Shipping and Delivery
Delivery timelines may vary based on location and availability. We aim to dispatch and deliver orders as quickly as possible, but we do not guarantee delivery dates. Delays may occur due to unforeseen circumstances.
5. Returns and Exchanges
We accept returns and exchanges for products that are defective or damaged upon delivery. Requests must be made within 3 days of receiving the product. To be eligible, items must be unused and returned in their original packaging. Please contact our customer service team to initiate a return or exchange.
6. Limitation of Liability
Gianna Light shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the cost of the purchased product.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after changes are made constitutes acceptance of the updated terms.
8. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, you may reach out to us at [email protected].